Privacy Policy

Southeast Pallet Rack Website Privacy & Security Notice

Southeast pallet rack has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: southeastpalletrack.com

Security At southeastpalletrack.com

The Southeast Pallet Rack Safe ping Guarantee

We guarantee that every transaction you make at Southeast Pallet Rack will be 100% safe. This means if unauthorized charges are made to your card as a result of ping at southeastpalletrack.com, Southeast Pallet Rack will cover any unauthorized charges incurred while purchasing at southeastpalletrack.com. See guarantee details below.

Guarantee Details:

  1. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00 Southeastpalletrack.com will cover the entire liability for you, up to the full $50.00. southeastpalletrack.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at southeastpalletrack.com while using the secure server.
  2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

How Secure Is My Information?

We use state-of-the-art Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign on our site is when you are making a purchase or reviewing your online account. On the Checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID (your email address) and password. This password is for your protection. If you don’t have your password, there is a link to have your password emailed to you. Follow the instructions given to retrieve your password.

In addition to using state-of-the-art encryption technology, we use the security features of your web browser to encrypt your credit card information when you submit it to us.

A browser in secure mode will display a URL address beginning “https://” rather than the standard “http://”. The “s” stands for “secure.” In Netscape NavigatorTM (versions 3.0 and earlier), the broken key symbol in the lower left corner of your browser window will become a solid key in secure mode. If you’re using Netscape Communicator 4.0TM or higher, look for the padlock in the same space: it’s open in standard mode and closed in secure mode. In Microsoft Internet ExplorerTM, you’ll see a padlock symbol at the bottom of your browser window when the browser is in secure mode.

As an extra security measure, Southeast Pallet Rack.com reveals only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is also important for you to protect against unauthorized access to your password and to your computer.

Only employees who require personal information to best serve our customers have access to your personal data. To ensure only necessary access, this data is password protected. All of our employees with access to this data are trained on our security policy and practices when they are hired. Periodically, these employees are given a refresher course to ensure security of this data. Our site is reviewed every two years for security.

Privacy At southeastpalletrack.com

The information we gather from our customers helps us personalize and continually improve your ping experience. The following are some examples of the information we collect.

Information Retrieved from your Browser:

The website southeastpalletrack.com, like almost all e-commerce sites today, uses “cookies” to create a more effective and convenient site experience. A cookie is a piece of data stored on the user’s hard drive containing information about the user for a particular website. We do not store any sensitive information in the cookie. The majority of the cookie’s content is used to track the customer’s movement through the website. In the future, we may use cookies to store your name. This would be used to personally greet you when you return to the website as well as to take advantage of new services and technologies incorporated into future versions of this website.

What Exactly Are Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our server to recognize your browser. Again, they contain no specific identifying information and are only used to track your movement and personalize your website experience. The “help” portion of the toolbar on your browser will tell you how to disable cookies, or how to be notified of incoming cookies. However, cookies allow you to take full advantage of southeastpalletrack.com, and we recommend that you leave them turned on.

Information You Give Us:

We receive and store any information you enter on our website or any information given to us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some of the site’s key features. We use the information that you provide for such purposes as responding to your requests, customizing future ping for you, improving our website, and communicating with you.
E-mail Communications:
We archive all emails submitted to us. We use your return email address to reference you in our customer database, as well as to be able to contact you in the future. 

Do We Share Or Sell Our Information?

NO – WE HATE SPAM AS MUCH AS YOU DO!

At Southeast Pallet Rack, we realize that this is a sensitive area for many of our customers, and we would like to stress that we do not give out any information unless it falls under one of the categories below.

Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling and shipping orders. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information usually is one of the transferred business assets. Also, in the unlikely event that Southeast Pallet Rack, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Southeast Pallet Rack and Others: We release account and other personal information when we believe release is appropriate to comply with law; or protect the rights, property, or safety of Southeastpalletrack.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.